FAQ

Frequently Asked Questions

Find answers to common questions about orders, shipping, returns, materials, and caring for your jewelry.

What materials are your jewelry pieces made from?

We carefully select high-quality materials including gold vermeil, sterling silver, and responsibly sourced gemstones to ensure lasting beauty and comfort.

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary depending on your location and selected shipping method.

Do you offer returns or exchanges?

Yes. We accept returns within 30 days of delivery on unworn items in their original condition and packaging.

How should I care for my jewelry?

Store your jewelry in a dry place and avoid direct contact with perfumes, lotions, and water to preserve its finish..

Do you offer gift packaging?

Yes. Every order arrives beautifully packaged and ready for gifting.

Can I track my order?

Absolutely. Once your order has shipped, you will receive a confirmation email with tracking information.